భువనగిరి పురపాలక సంఘం
Bhongiri Municipality
Service Standards
I. Revenue Section
| Documents Required | · Registered sale deed/Gift deed/ Partition deed/Court Decree /Succession certificate· Property tax receipt showing upto date payment |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Revenue Officer / Valuation Officer/ |
| Department/Section: | Revenue Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Commissioner /Deputy Commissioner |
| Mode Of application | Online Processing as soon as Registration is done at registration department |
| Documents Required | · Property tax receipt duly showing upto date payment |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Revenue Officer / Valuation Officer/ |
| Department/Section: | Revenue Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Commissioner /Deputy Commissioner |
| Mode Of application | Apply via Citizen Service Centre in Municipal office premises |
| Documents Required | · Submission of Appeal within 15 days from the date of receipt of orders on revision petition· Payment of existing tax |
| Time Frame | 30 Days |
| Officer Responsible to render Service | Regional Director-cum- Appellate Commissioner of Municipal Administration |
| Department/Section: | Revenue Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | CDMA |
| Mode Of application | Apply at concerned Regional Director Office |
| Documents Required | · Submission of Appeal within 15 days from the date of receipt of orders on revision petition· Payment of existing tax |
| Time Frame | 30 Days |
| Officer Responsible to render Service | Regional Director-cum- Appellate Commissioner of Municipal Administration |
| Department/Section: | Revenue Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | CDMA |
| Mode Of application | Apply at concerned Regional Director Office |
Date not available
II. Engineering Section
| Documents Required | 1 .Property tax receipt showing upto date paymen |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Assistant Engineer |
| Department/Section: | Engineering Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Engineer /Executive Engineer |
| Mode Of application | Via Citizen Service Centre or Municipality website/Mobile App |
| Documents Required | Application is sufficient |
| Time Frame | 1 Day |
| Officer Responsible to render Service | Assistant Engineer |
| Department/Section: | Engineering Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Engineer /Executive Engineer |
| Mode Of application | Via Citizen Service Centre or Municipality website/Mobile App |
III. Health Section
| Documents Required | Application is sufficient |
| Time Frame | 5 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Mee Seva Centre |
| Documents Required | Application is sufficient |
| Time Frame | 5 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Mee Seva Centre |
| Documents Required | Application is sufficient |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Citizen Service Centre at Municipal Premises |
| Documents Required | Application is sufficient |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Citizen Service Centre at Municipal Premises |
| Documents Required | Application is Sufficient |
| Time Frame | 2 Days |
| Officer Responsible to render Service | Public Health Maistry/Jawan |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Sanitary Inspector/Supervisor |
| Mode Of application | Via ULB Website/Mobile app or Citizen Service Centre |
| Documents Required | ID Proof([Aadhaar Card – Individual], [PAN/Incorporation Certificate – Business]). Lease Deed/Legal Occupancy ([Owner -Property Tax Receipt], [Tenant – Owner Occupancy Certificate]) |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via online application via ULB website |
| Documents Required | Application is sufficient |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Citizen Service Centre at Municipal Premises |
| Documents Required | Application is sufficient |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Mee Seva Centre |
| Documents Required | Application is sufficient |
| Time Frame | 5 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Citizen Service Centre at Municipal Premises |
| Documents Required | Existing Trade License· ID Proof([Aadhaar Card – Individual], [PAN/Incorporation Certificate – Business])· Lease Deed/Legal Occupancy ([Owner -Property Tax Receipt], [Tenant – Owner Occupancy Certificate]) |
| Time Frame | 7 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via online application via ULB website |
| Documents Required | Application is Sufficient |
| Time Frame | 3 Days |
| Officer Responsible to render Service | Public Health Maistry/Jawan |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Sanitary Inspector/Supervisor |
| Mode Of application | Via ULB Website/Mobile app or Citizen Service Centre |
| Documents Required | · Registration /Recognition certificate from School Education Department.· Property tax receipt showing upto date payment |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Sanitary Inspector/Supervisor |
| Department/Section: | Health/Sanitation Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Municipal Health Officer/ Asst. Medical Officer of Health/Commissioner |
| Mode Of application | Via Citizen Service Centre at Municipal Premises |
IV. Town planning Section
| Documents Required | 1. Govt. Orders, if any.2. NOC from Collector/JC / Tahsildar/Revenue Dept.(Wherever required).3. Previous sanction Plan,if approved previously.
4. NOC from AAI,(wherever required). 5. NOC from Andhra Pradesh State Disasters Response & Fire Services Department,(wherever required. 6. Structural stability certificate issued by the Competent Authority. 7. NOC from Police Department (Traffic)(wherever required). 8. Traffic Impact Study by Qualified Consultant(wherever required) . 9. NOC from Heritage Conservation Committee(wherever required) . 10. NOC from Irrigation Department in case of lands abut water bodies,Water courses & nalas(wherever required) ). 11. NOC from Revenue Department in case of lands abut water bodies, Water courses & nalas(wherever required). 12. NOC from Railways(wherever required) . 13. NOC from State Environmental impact Assessment Authority(wherever required) . 14. NOC from Defense Authority (wherever required) . 15. NOC from State Naval Science and Technology Laboratory, Visakhapatnam(NSTL) (wherever required) . 16. NOC from Oil / GasAuthority (whereverrequired) . 17. TDR Certificate(wherever required) . |
| Time Frame | 30 Days |
| Officer Responsible to render Service | Town Planning and Building Overseer /Town Planning Supervisor |
| Department/Section: | Town Planning Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Town Planning Officer / Asst. City Planner/ Commissioner |
| Mode Of application | Online Application via ULB website |
| Documents Required | 1 Application is sufficient. |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Town Planning and Building Overseer /Town Planning Supervisor |
| Department/Section: | Town Planning Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Town Planning Officer / Asst. City Planner/ Commissioner |
| Mode Of application | Online Application via ULB website |
| Documents Required | 1.Sanctioned Copy of Building Plan |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Town Planning and Building Overseer/Town Planning Supervisor |
| Department/Section: | Town Planning Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Town Planning Officer / Asst. City Planner/ Commissioner |
| Mode Of application | Via online application via ULB website |
| Documents Required | 1. Application is sufficient. |
| Time Frame | 15 Days |
| Officer Responsible to render Service | Town Planning and Building Overseer /Town Planning Supervisor |
| Department/Section: | Town Planning Section |
| Officer to whom a grievance/ complaint be made in case of delay or default of service | Town Planning Officer / Asst. City Planner/ Commissioner |
| Mode Of application | Online Application via ULB website |
